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Hertz using AI to scan for damage

Discussion in 'Too Hot for Swamp Gas' started by oragator1, Jun 29, 2025 at 11:33 PM.

  1. oragator1

    oragator1 Hurricane Hunter Premium Member

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    So expect more of these kinds of stories. Aid scans your car before and after you have it, and if it finds new damage you are automatically assessed a fine. on the surface it’s not a terrible idea, but they charge ridiculous fees on top of the damage charge, and it’s nearly impossible to protest it for various reasons. Something to keep in mind if you rent from them.

    Hertz turns to AI for rental car inspections, faces backlash over fees | TechSpot
     
    • Informative Informative x 5
  2. BLING

    BLING GC Hall of Fame

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    Aren’t they the ones who were filing bogus police reports against random customers for “stolen vehicles” when it was actually their own system that was messed up and just not processing returns correctly or to wrong accounts? This sounds like fun.
     
  3. Nic

    Nic Premium Member

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    No thanks, won't be using them anytime soon.
     
    • Agree Agree x 1
  4. demosthenes

    demosthenes Premium Member

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    I take a 360° 4K video of my rentals so they can’t pull this kind of nonsense.
     
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  5. RIP

    RIP I like touchdowns Premium Member

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    They are just making options like Uber and Lyft more attractive alternatives.
     
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  6. WarDamnGator

    WarDamnGator GC Hall of Fame

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    That scanner station looks expensive … so they have to recoup the cost of building and maintaining it on the small number of customers that they can detect dents and scratches on…. FWIW, my wife dented a rental car while running it through a gas station car wash, and because she put the rental on our credit card, we were covered completely by the credit card. This is probably what they are mostly looking for. Easy payouts.
     
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  7. tilly

    tilly Superhero Mod. Fast witted. Bulletproof posts. Moderator VIP Member

    Yep. Its akin to health care facilities billing medical insurance.