Suspicious Phone Call/Email

Discussion in 'Gator Bytes' started by gatorfan5220, Aug 7, 2013.

  1. gatorfan5220
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    gatorfan5220 Well-Known Member

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    Yesterday I got a phone call from someone with a strong foriegn accent telling me he was from MicroSoft. He said my computer had been sending them error messages and that my computer was about to crash if I didnt follow his instructions. He also happened to know my email address.

    It sonded suspicious to me. I got no pop up warnings and have McAfee anti virus running.

    Here is the email he sent. It was from an address:

    Securedhelp@live.com

    "This is to let you know that your computer has been sending us some error notifications as its been filled with a lot of junk programs which are malfunctioning with your computer and making it slow and it may crash your computer at any point of time.

    Hence, you got a call from one of our colleague.
    Thank You.
    Regards,
    Microsoft Corporation
    ="



    Any thoughts as to what was going on?
  2. LakeGator
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    LakeGator Mostly Harmless

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    A great deal of Microsoft employees have foreign accents but that is the closest thing to reality in the call you received, I am sure. I doubt that Microsoft calls customers with Premier Support contracts about suspected malware, much less some random but loyal Gator fan.

    A key piece of evidence is the use of the Live.com email address. Obviously, anyone can create one. If it were a Microsoft creature, employee or contractor, the email address would be from Microsoft.com.

    This sounds very much like a phishing attack where they are looking for very gullible people who will go along with them to do some harm to the victim. You did well to ignore it and posting it here might help someone else.
  3. orangeblueorangeblue
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    orangeblueorangeblue Well-Known Member

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    Yep, straight up phishing. He was going to sell you antispyware software (that is itself spyware) after you gave him access to your computer.
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  4. gatorfan5220
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    gatorfan5220 Well-Known Member

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    Another element adding to my suspicioun was when I asked if I could call him back. I asked for his Microsoft number. His response?

    "Well you know, the regular Microsoft number. You know you have it."

    Should have used that line from movie - Dog Day Afternoon: "Kiss me, kiss me. I like to be kissed when I'm getting fuxxed!"
  5. gatorchamps0607
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    gatorchamps0607 Always Rasta Premium Member

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    Never ever give any information to anybody that calls or emails you out of the blue. Always call the company directly and get on the phone with a trusted agent from Microsoft (or whatever company they claim to be from). I wouldn't even continue the phone convo after the initial BS.

    Like OBOB said, classic phishing attack.
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  6. orangeblueorangeblue
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    orangeblueorangeblue Well-Known Member

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  7. gatorfan5220
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    gatorfan5220 Well-Known Member

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    Thank you all for your responses. It sounded suspicious from the start.

    I ended it by telling the guy: "I need to hang up now". He became agitated. I then hung up and the phone rang again with him leaving a message to the effect that: "We tried to warn you."

    PS. My computer is running just fine.
  8. Gatorgal04
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    Gatorgal04 Lowly Fan VIP Member

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  9. gatorfan5220
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    gatorfan5220 Well-Known Member

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    I did send him back an email. As yet not responded to:

    "May the randy spirits of the desert turn the women of your family into Sphinx Humpers."
  10. Jaggator
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    Jaggator Well-Known Member

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  11. Jaggator
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    Jaggator Well-Known Member

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    It was a scam and they tried to trick me as well. I had just read an article from the newspaper about this and about a week later the scammer tried to tell me the same thing about my computer. Since I knew right away what this was all about when he said he was with Microsoft, I repeated what all he said was wrong. Then, I said well that's strange because I don't own a PC. I have an Apple computer...Then he hung up quickly...True story!
  12. orangeblueorangeblue
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    orangeblueorangeblue Well-Known Member

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    I've actually gone through their entire process twice, once with my Ubuntu machine and once with my Mac, just to waste their time.

    Both times they called after hours (4:30, really, but I stretched it). I kept them on the phone for at least 20 minutes both times before I said "oh yeah I'm on linux does that not work"

    Both times greeted with a rapid hangup.
  13. dadx4
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    dadx4 Well-Known Member

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    You all need to watch out for the money gram virus as well. It will completely shut down your laptop/pc. It was from the "Homeland Security internet security division." They wanted me to pay $300 cash by western union. It shut down my laptop completely, it took my pc guy a week to fix it and a $100. To say I was pissed is an understatement.
  14. gatorfan5220
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    gatorfan5220 Well-Known Member

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    I wonder how many people have gotten similar calls?
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  15. HallGator
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    HallGator Administrator VIP Member

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    I cleaned up a guy's computer a couple of months ago where they were calling him. Must have gotten his number from something he had stored on the machine. This was a little different but along the same lines. His computer had a rootkit on it. He told me the guy had a foreign accent and was telling him they detected his computer was infected and could clean it up for x amount of dollars.
  16. uflawyer
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    uflawyer Well-Known Member

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    This sounds a little suspicious. Give me your credit card number and expiration date and let me see if they made any bogus charges on your card. :ninja:
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