HP Office Jet 4620 Won't Print Black

Discussion in 'Gator Bytes' started by gatorbronco, Jun 12, 2013.

  1. gatorbronco
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    gatorbronco Member

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    My HP Officejet won't print or copy black, but the other colors are OK. From reading some forums, it seems my only option is to ship it back to HP.
  2. gatorbronco
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    gatorbronco Member

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    After spending two hours on the phone with HP tech support, it was determined it was the printer and not the black ink cartridge. They are shipping another printer and it should be here Friday. Fortunately it was still under warranty.
  3. orangeblueorangeblue
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    orangeblueorangeblue Well-Known Member

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    Have you considered the possibility that your printer is racist?

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