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g8rfan22 · 12-25-2012, 03:21 AM

Anyone know how to upgrade the OS on an AT&T Galaxy s3 to the new Jelly Bean? I've read that it's out there but I can't figure out how to upgrade.

Thanks,

umcpgator · 12-25-2012, 04:04 AM

http://www.samsung.com/us/support/Su...8&fm_seq=55362

g8rfan22 · 12-25-2012, 06:59 AM

Quote:

Originally Posted by umcpgator

www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00050358&fm_seq =55362

Thanks. I tried this last night but I must have done something wrong. I didn't get an option to update. I'll try it again..

Tebowism0823 · 12-25-2012, 09:18 AM

Let me know if that works for you. If not, ill get a direct link from my Samsung Rep and pass it to you.

g8rfan22 · 12-25-2012, 09:51 PM

Quote:

Originally Posted by Tebowism0823

Let me know if that works for you. If not, ill get a direct link from my Samsung Rep and pass it to you.

I've connected my mac to my galaxy s3 via Kies but it still doesn't give me an option to update. I'm not sure where I'm going wrong. LOL I'm sure it isn't that difficult.

Tebowism0823 · 12-25-2012, 10:24 PM

Quote:

Originally Posted by g8rfan22

I've connected my mac to my galaxy s3 via Kies but it still doesn't give me an option to update. I'm not sure where I'm going wrong. LOL I'm sure it isn't that difficult.

Let me reach out to him tomorrow and see if this is a known issue that I just haven't heard about. As soon as I hear something ill let you know.

g8rfan22 · 12-25-2012, 10:33 PM

Quote:

Originally Posted by Tebowism0823

Let me reach out to him tomorrow and see if this is a known issue that I just haven't heard about. As soon as I hear something ill let you know.

Appreciate it

G8RBrave · 12-26-2012, 12:24 PM

Does Kies even detect the phone? I mean, does it show up there and you can navigate through the library, photos, etc?

g8rfan22 · 12-26-2012, 12:31 PM

Quote:

Originally Posted by G8RBrave

Does Kies even detect the phone? I mean, does it show up there and you can navigate through the library, photos, etc?

Yes it does. I just don't see any options to update to Jelly Bean...

orangeblueorangeblue · 12-27-2012, 07:59 AM

This is why you should not buy any phone but stock Android / Nexus devices.

g8rfan22 · 12-27-2012, 08:19 AM

It's probably my mac revolting because I ditched the iPhone.

**Juggernautz** · 12-27-2012, 12:34 PM

Gives new meaning to "smart" device!

G8RBrave · 12-27-2012, 04:26 PM

Quote:

Originally Posted by orangeblueorangeblue

This is why you should not buy any phone but stock Android / Nexus devices.

Yay for sweeping generalizations!

G8RBrave · 12-27-2012, 04:28 PM

Are you at the most recent version of Kies? Also, in the Kies options somewhere there should be a firmware upgrade button. Try to manually force it that way.

Tebowism0823 · 12-27-2012, 04:31 PM

Give me a second and ill post the link. I had the same trouble the other day with one of my employees but we got through it. It's a issue with Samsung right now that they are aware of. Your Mac shouldn't be causing the issue.

g8rfan22 · 12-27-2012, 04:39 PM

Thanks for helping out...I appreciate it.

fbgator27 · 12-27-2012, 05:13 PM

Quote:

Originally Posted by G8RBrave

Yay for sweeping generalizations!

Pretty strong point for getting a Nexus. My 2 year old nexus has had 4.2 for a few months. Got a alert on my notification tab and downloaded it instantly.

g8rfan22 · 12-27-2012, 05:25 PM

Quote:

Originally Posted by fbgator27

Pretty strong point for getting a Nexus. My 2 year old nexus has had 4.2 for a few months. Got a alert on my notification tab and downloaded it instantly.

Isn't it more of a carrier issue than device?

Tebowism0823 · 12-27-2012, 07:34 PM

http://www.ibtimes.co.uk/articles/41...305-xxbll3.htm

fbgator27 · 12-27-2012, 10:58 PM

Quote:

Originally Posted by g8rfan22

Isn't it more of a carrier issue than device?

That's the point. You can buy a stock phone direct from Google, a nexus. It doesn't have a carrier so you get the updates as soon as they come out and they are not loaded with the carriers junk.